How To Fix "The Person Who Bought This Needs To Sign In" Error On Warzone And Cold War

As Season 3 of Warzone and Black Ops Cold War progresses towards the halfway stage, some Xbox players are unable to load into both titles due to a bizarre error stating that the person that bought the game needs to sign in, much to the annoyance of players that have actually purchased the games.

As of May 6th, Xbox confirmed that Xbox Live had been experiencing a number of issues which has ultimately led to players being unable to launch their apps including Warzone and Cold War.

Thankfully, with some simple fault diagnosis, the error can be fixed and you will be jumping straight back into the action in no time at all.

Here's how to fix "The Person Who Bought This Needs To Sign In Error" on Warzone and Cold War!

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How To Fix "The Person Who Bought This Needs To Sign In" Error

If the error is occurring due to an Xbox Live outage, there isn't a lot you can do to rectify the error.

The best thing to do is keep an eye on Xbox's support channels for the latest information and when services have returned to normal.

If Xbox Live is running normally, it's worth checking that the console you're playing in is the home one. Here's how to do so:

  • Press the Xbox button to open the system guide
  • Choose Profile and System
  • Pick Settings
  • Select General, then Personalization
  • Then choose My Home Xbox
  • Choose "Make This My Home Xbox"

Once this is done, the error should disappear and you'll be able to load back into Warzone and Cold War.

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Alternative Solutions

If the Xbox in question is registered as the home console and the error continues to persist, there are some other techniques that are worth trying.

A simple solution that has worked for many players is simply logging out of your account and logging back in.

To do so, press the Xbox button to open the Guide Menu. Select "Sign In" followed by "Switch Profile" to log out.

Once you've signed out, log back into your account and try to load Warzone or Cold War. Hopefully, the error preventing you from playing should have disappeared.

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Call of Duty WarzoneCall of Duty: Black Ops Cold War