Warzone 2 Puget Altus error - How to fix connection failed issue

Warzone 2 players near exfil plane
Credit: Activison

Warzone 2 players near exfil plane
Credit: Activison

Since its launch, Warzone 2 players have uncovered numerous error codes that prevent them from dropping into Al Mazrah. The latest one to arrive is the Warzone 2 Puget Altus error which claims the connection of users fails before they even make it to the main menu.

With Season Two reportedly delayed until mid-February, the chances of a surefire fix to the Puget Altus error appearing anytime soon are slim. Thankfully, we've uncovered a couple of workarounds that allow players to make it into the menus and drop into the action.

Before we reveal more about how to fix the Warzone 2 Puget Altus error, check out our guides highlighting the current Warzone 2 meta and the latest intel on upcoming Warzone 2 double XP events.

How to fix Warzone 2 Puget Altus error

This particular error is an annoyingly common occurrence when attempting to load into Warzone 2. In addition to the Puget Altus code, the error says players are unable to access online services.

According to those encountering the error, the problem stems from your own internet connection or issues with the Warzone 2 servers. With that said, here are some handy workarounds that allow you to return to Al Mazrah.

Warzone 2 vehicles
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Credit: Activision

Check server status

The first step when addressing any potential connectivity issues is to check the server status of Warzone 2. Head to the Activision Online Services page where information on the servers for each platform is available to view.

If the page states there's nothing wrong on Activision's side, there are a few more options you can utilise but if the servers are offline, all you can do is wait for them to come back online.

Check internet connection

The next step to address the Puget Altus error is to take a look at your own internet connection. Here are a few handy tips and tricks to get you back online:

  • Stop other applications and devices using the same connection.
  • Swap to a wired connection if possible.
  • Reset your router.
  • Switch to an alternative internet connection if there's another one active.

If those don't work, restart your PC or console and see if the error goes away once and for all. These are all straightforward workarounds that should allow you to play Warzone 2 again. If not, let's hope Infinity Ward is working on a fix in order to stop the error from causing problems.

That's all there is to know about the Warzone 2 Puget Altus error. For more on Call of Duty's battle royale, take a look at our guides revealing the best Warzone 2 SMG and the best Warzone 2 RPK loadout currently dominating the meta.

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