How To Fix Cold War Crashing On Xbox

Season 2 of Cold War is underway and brings a lot of new content to the game.

Black Ops Cold War is a direct sequel to the very first Black Ops title which released a decade ago.

However, it appears some players are encountering devastating issues on their brand new Xbox Series X's.

Here's how to resolve these game crashes! 

How To Fix Cold War Crashing On Xbox

Players who own the new Xbox Series X have been reporting their game has been crashing frequently since Cold War released.

This comes as a surprise to us, as the console and game have all released this week; so there should not be an issue. 

Here are a few reasons why it may be crashing and how to fix it:

Open The Power Menu

Players need to press and hold the Xbox button on their controller. Doing this will bring up the power menu.

Players then need to exit the menu by pressing the B button on their controller. This should exit the menu and fix the issue.

Party Chat Overlay

Some users have reported that this issue was caused when players had the party chat overlay enabled in Cold War. 

Turn this off to fix the issue!

Wrong Version

It appears players might be playing on the wrong version of the game!

For some background context, there were multiple buying options for Black Ops Cold War.

One of these editions was the 'cross-gen iteration, which allows you to play on the Xbox One and Series X.

So, the root of crashing for some players appears to be them trying to play on their Xbox One version of the game.

You cannot do this, however, as Black Ops Cold War does not support Smart Delivery.

But, you may indeed have the correct version of the game but are still experiencing a lot of crashes.

Be sure to grab the correct version of Cold War to fix this problem.

Installed On The Wrong Drive

Another cause of this may be that you have it installed on an external HDD and the game is not receiving the files properly. 

Try uninstalling your game and reinstalling it on the Xbox SSD within the console! 

For more articles like this, take a look at our Call of Duty: Black Ops Cold War page.