SEGA's taken a moment to remind players that they won't tolerate awful behaviour in Phantasy Star Online 2: New Genesis. First launched back in 2012, it took eight years to finally see Phantasy Star Online 2 come to the West, arriving on PC and Xbox.
Now, SEGA's outlined steps they've taken to fight back against toxic behaviour. Releasing a statement on Twitter, SEGA confirmed:
We believe toxic behaviour and hateful language is never appropriate. The NGS live operations team is taking action against racism, discrimination, and toxic behaviour within our game. We have been taking action against this behaviours and will continue to take the following actions to protect our players and eliminate negative behaviour from our in-game community.
Sega "Severely Punished" 1600 Phantasy Star Online 2: New Genesis Accounts For Toxic Behaviour
As part of this, they've been implementing "severe punishments" against users found guilty of such actions, including account suspension. Because of this, they've now suspended or "otherwise severely punished" over 1,600 accounts. You can find more details below:
It's a welcome step by SEGA to protect their MMORPG's wider community and while more could always be done, we're happy to see them taking public action. We'll keep you informed with any further updates.