- Primary Subject: Crimson Desert (Pre-Order & Deluxe Edition Content)
- Key Update: Digital rewards like the Khaled Shield and Kairos Plate Set must be manually activated via the in-game "Add-ons" menu and then retrieved from a physical Supply Chest.
- Status: Confirmed
- Last Verified: March 20, 2026
- Quick Answer: To claim rewards, open the Game Menu, go to Other > Add-ons, and select Receive. Then, visit your inventory or an in-game Supply Chest to access them.
If you pre-ordered Crimson Desert or opted for the Deluxe Edition, don’t forget to claim your bonus rewards!
On March 19, 2026, Pearl Abyss finally launched its long-awaited open-world action-adventure game. However, pre-orders and the purchase of the Deluxe Edition offered players exclusive bonuses.
Here’s how to claim your pre-order bonus rewards and Deluxe content on Crimson Desert.
How to Claim Pre-Order & Deluxe Content on Crimson Desert
To claim your bonus items, you’ll need to open Crimson Desert on your computer or console. Head on over to the Game Menu and navigate to the “Others” tab.
Once you’re there, select the “Add-Ons” tab. You’ll be able to see a list of all the pre-order and Deluxe Edition rewards that are available to you.
Claim the items and they will either be transferred to your inventory or in-game Supply Box. If they've moved to the latter, you'll have to physically go to a Supply Chest to manually switch your items to your inventory.
READ MORE: Caught Between Hype and Hesitation: My Crimson Desert Dilemma
Take note that for some players, especially those who pre-ordered the game on Steam, have reportedly checked their “Add-Ons” tab and saw it empty. Pearl Abyss is aware of this issue and is investigating the cause.
If you are looking for the Black Desert Online cross-over items, those need to be redeemed via reward codes. The codes are being distributed separately via email starting March 20.
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