Patch 9.1.5 is now live on the Public Test Realm and Blizzard is announcing new changes to go alongside all of the major player requested feedback which greatly improves their gameplay experience.
The new update will see in-game chat reporting feedback implemented in order to reduce the in-game toxicity and harassment of players.
New in patch 9.1.5, players who report other players for verbal harassment or similar in-game disruption, will receive a notification once an action has been taken against the reported player.
Previously, this has come in the form of in-game mail from a Blizzard GM, when reported bot accounts had been banned, and this will likely be the case again.
World Of Warcraft: In-Game Chat Reporting Improvements Planned For 9.1.5
If a player has been reported, Blizzard may send that player a notice to warn them that their behavior is unacceptable, and any further reports may result in a ban.
Of course, if their behavior is initially excessive, the warning may be skipped and the player banned straight away.
Blizzard is also taken more action against in-game boosting and sale spam, by requiring players to have an authenticator connected to their account before they can list a custom group on the group finder.
Blizzard will of course need to follow through with their bans as many players have criticized them in the past for not taking enough action, but with these new changes, they are on the right track to removing some of the toxicity in World of Warcraft.